Mobile / Casino
Our legal framework sets out how your account is governed, what rights you hold, and how we handle your data — all in one place, not scattered across fine print. Access depends on local law and is available where local regulation permits.
This policy applies to all account holders accessing ligaglo where local law permits. It covers how we collect, store, and process the information tied to your account — including wallet linkage records for GoPay, LinkAja, and QRIS transactions. We do not sell your personal data to third parties, and we do not share it beyond what is needed to process your activity or respond to a legal obligation. The policy is written to reflect our actual practices, not boilerplate copied from another region. Where a term conflicts with applicable Indonesia law, the local legal standard takes precedence. We update this document when our practices change, and the version shown in your account dashboard after login is always current. If you have questions about what data we hold or how it is used, the contact steps in the support section below give you a direct path to ask.
GoPay wallet activity linked to your account falls within this policy's data handling scope.
LinkAja transaction records are processed under the same retention and access terms described here.
QRIS payment confirmations are stored as part of your account history, accessible on request.
Not every part of your experience falls under the same policy terms. Understanding what is inside and outside our direct policy scope helps you know where to direct a question.
Login credentials, session records, and account-level data are fully covered. We hold these records and you can request a review at any time through the support path.
Wallet deposits and withdrawals processed via GoPay, LinkAja, or QRIS are within scope. Transaction history is visible in your account dashboard after login.
Game titles from PlayStar, CQ9, Pragmatic Play, and Joker are provided as content under our platform terms. Game outcomes follow each studio's own mechanics and published rules.
External payment processors and wallet providers operate under their own terms. Our policy governs how we handle the data they pass to us, not their internal practices.
You hold several practical rights over the data tied to your account. Reviewing your transaction history is straightforward — open the account dashboard after login and the records are listed there, including wallet activity for GoPay, LinkAja, and QRIS. If a detail in your profile is incorrect, you can update it directly from the account settings page; fields that require verification will prompt you through the steps shown on screen. For anything that cannot be changed self-service — a name correction that needs document support, for example — our support team handles those requests through the contact route in the support section below. You also have the right to ask what data we hold about you. Submit that request through the same support channel and we will respond within the timeframe required by applicable local law.
Your full account and transaction history is accessible from the dashboard. No request needed — it is visible after login.
Update profile fields directly in account settings. Verification-required fields show the exact steps on screen.
For policy questions or data inquiries, use the support contact path. We respond in line with local legal timeframes.
Document-backed corrections and account-level changes are handled by our support team via the channels listed below.
Policy questions, data requests, and account correction enquiries all route through the same support channels. Pick the path that suits how you work.
Open the chat icon inside your account for the fastest response on policy questions. Available to logged-in members.
Send detailed data requests or document-backed corrections to our support address shown in the account help section after login.
The help centre inside the app lists step-by-step paths for common policy actions — account correction, data review, and contact escalation.
Your account data is handled with the controls described here — not as a promise, but as a description of current practice you can verify through your account.
We use session cookies to keep you logged in and functional cookies to remember language and layout preferences. No third-party advertising trackers are embedded in the account area.
Account access is protected by credential verification at login. The security settings page in your account shows the active controls and lets you review recent login activity.
We retain account and transaction records for the period required under applicable Indonesia law. After that period, data is deleted or anonymised per our internal retention schedule.
To request a data correction, export, or deletion, contact support through the live chat or email path. We confirm receipt and handle the request within the statutory timeframe.
These are the questions members ask most often about how this policy works in practice.
The active version is shown in your account dashboard after login. We update it when our practices change, so the dashboard version is always the one that applies to your account — not a cached or printed copy.
Yes. Wallet activity processed via GoPay, LinkAja, and QRIS is recorded under your account and falls within this policy's data handling scope. You can view your transaction history directly from the account dashboard after login.
Submit your request through the live chat or email support channel listed in the help section of your account. We confirm receipt and respond within the timeframe required by applicable Indonesia law — no special form is needed.
Most profile fields can be updated directly in account settings. Fields that require identity verification will prompt you through the steps shown on screen. For corrections that need document support, contact our team through the support channel.
We retain records for the period required under applicable Indonesia law, then delete or anonymise them per our internal retention schedule. If you want details on what is held at the time of closure, raise a data request before you close.
We do not sell your data. We share information only where needed to process your account activity — such as passing transaction data to GoPay, LinkAja, or QRIS to complete a payment — or where required by a legal obligation under Indonesia law.